WazirX is one of the most popular cryptocurrency exchanges in India. Many users prefer using UPI (Unified Payments Interface) to deposit or withdraw money from their WazirX account because it’s fast, easy, and free. But sometimes, users face a common issue – WazirX UPI not working.
If you are also facing this problem, don’t worry. In this article, we will explain the possible reasons why UPI is not working on WazirX and also share the simple fixes to solve the issue.
Common Reasons Why WazirX UPI is Not Working
1. Bank Server Downtime
Sometimes, your bank’s UPI server may be down or busy, especially during peak hours. This can result in failed payments or pending transactions.
Fix: Wait for a few minutes and try again. You can also check your bank’s server status through apps like PhonePe or Paytm. If the issue is with your bank, it will be displayed there.
2. UPI App Issue
If you’re using apps like Google Pay, PhonePe, or BHIM for UPI transfers, there might be a technical issue or the app may need an update.
Fix: Try clearing the app cache or updating the app. You can also switch to another UPI app to complete the transaction.
3. Daily UPI Limit Reached
Banks and UPI apps have daily transaction limits, usually around ₹1 lakh per day or 10-20 transactions.
Fix: Wait till the next day to make the transaction. Or try using another bank account linked with a different UPI ID.
4. Wrong VPA (Virtual Payment Address)
If you are entering the wrong UPI ID or VPA for payment, the transaction will definitely fail.
Fix: Double-check the UPI ID before making the payment. If WazirX has updated their payment address, make sure you’re using the new one.
5. WazirX System Issues
Sometimes, WazirX itself might be facing technical glitches or server maintenance, which can stop UPI services temporarily.
Fix: Visit the WazirX official Twitter page or check the WazirX status page to see if there’s any update about downtime or maintenance. If yes, wait till the issue is resolved.
6. Bank Not Supporting UPI for Crypto
Some banks in India do not allow UPI transactions related to cryptocurrency platforms like WazirX.
Fix: Try using a different bank account that supports UPI payments for crypto platforms. Banks like HDFC, ICICI, and Axis Bank may sometimes block such payments. You can try banks like Yes Bank or IDFC First Bank.
7. KYC Not Completed
If your KYC is not completed or verified on WazirX, some payment features including UPI might be restricted.
Fix: Go to your profile on the WazirX app or website and complete your KYC process with valid Aadhaar and PAN card details.
8. Using Third-Party Payment Gateways
WazirX sometimes uses third-party UPI payment gateways. If there’s a problem with the gateway, payments may fail or not reflect immediately.
Fix: If your payment is stuck, check your transaction history in the WazirX app. If the amount is deducted but not credited, raise a support ticket with WazirX. Also, contact your bank for a refund if needed.
What You Can Do Right Now
Here are some quick steps you can try if WazirX UPI is not working:
- Use a different UPI app like PhonePe or BHIM.
- Switch to NetBanking or IMPS deposit methods.
- Link another bank account with your UPI.
- Contact WazirX support through their official help page.
- Check Twitter/X updates from WazirX for any live outage notice.
- Don’t panic – refunds for failed UPI transactions usually happen within 24–48 hours.
📞 How to Contact WazirX Support
If the issue is still not solved, you can reach WazirX customer support by:
- Visiting https://support.wazirx.com
- Raising a new ticket with full details (transaction ID, UPI ID, bank name, screenshot, etc.)
- Waiting patiently, as response time may vary during high traffic periods
Final Thoughts
Facing UPI problems on WazirX can be frustrating, especially when the crypto market is moving fast. But in most cases, it is a temporary issue that can be easily fixed by following simple steps.
Always make sure your KYC is complete, use a supported bank, and keep your UPI app updated. If nothing works, the WazirX support team is there to help you.